The Hulu app froze again yesterday and required a force stop. We had another episode of the house phones (the Panasonic DECT6.0 cordless set) not seeing the line from the Ooma, and the Ooma Telo box needed to be power cycled to fix it. I’ve had to power-cycle the Fire TV Cube a couple of times since I installed it a couple of weeks ago. It seems that the Fire TV Cube and the Ooma box will just need regular power cycles to keep them from hanging. This kind of stuff is becoming more and more common… apps are stable for a few hours or a few days, but past that your chances of things working as they should decline rapidly.
I think software development is really being taken over by people who are only marginally competent. You probably know the type. They’ve been to all the classes, got the degrees, can write the code, but really don’t understand how things work, and their code is functional only under ideal conditions. I work with these types daily. They’re unable to think about what happens when things don’t work exactly as they should. The typical conversation consist of me asking one of them what happens when X breaks, which results in a puzzled look. X isn’t supposed to break, you see, and if it does then X is at fault and should be fixed. Never occurs to them to allow for X breaking as a known possibility. Problem is, the guy who wrote X is also a marginally competent idiot, so in the end everything breaks and no one understands why.
We seem to be accepting this as the norm. I talk to people a generation younger than myself and either they are incredibly lucky, or I’m incredibly unlucky, or I’m the only one in the world that ever has an application misbehave. They seem to just accept it as normal and move on. A quick power cycle, a quick reboot, force stop and move on, whatever. As do I, but I do notice it. I can remember when applications being unstable was not unusual, but everyone understood that it was a problem and something to be fixed. Now it just seems that no one cares. OK, if we’re talking about some time sucking game, I don’t care either… but we’re not. We’re talking about systems that should be at least as reliable as what they replace, but turn out to be a pile of crap. I can’t count how many working hours are wasted on bad phone connections, twitchy chat sessions breaking, crappy remote meeting sessions, and slipshod work by people who should know better.